FAQ – Frequently Asked Questions

If you have any further questions not listed here, please do not hesitate to contact us through info@elisglobal.net   We will be happy to promptly answer your questions in a few hours.

  • 1

    How do I place an order?

    Please go to the Orders page and fill the form with necessary information about your request.

  • 2

    Agreement Process?

    A sales contract will be signed upon agreement by both sides based on the Elisglobal.net sample draft attached.

  • 3

    Payment Options?

    Elis Global works with all modern banking payment and trading systems. Please contact us for details about your country.

  • 4

    Shipping?

    Your request will be shipped to your address with refrigerated trucks, containers using sea liners or air cargo, all with our trusted and trackable modern logistics partners.

  • 5

    Which quality certifications do you have?

    Elis Global is responsible for obtaining all kinds of quality certificates based on the regulations of the clients' country. If necessary, a list of special certificates will be clarified with the customer. 

    We will be more than happy to meet you at our office in Turkey. Please contact us for more information.